/* Assistente virtual — widget flutuante */
.cvc{position:fixed;inset-inline-end:18px;bottom:18px;z-index:9990;font:14.5px/1.45 Inter,system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;color:#1c1e21}
.cvc *{box-sizing:border-box}
.cvc-fab{width:58px;height:58px;border-radius:50%;border:0;cursor:pointer;color:#fff;background:linear-gradient(135deg,#1877f2,#4aa3ff);
  box-shadow:0 10px 26px rgba(24,119,242,.38);display:flex;align-items:center;justify-content:center;margin-inline-start:auto;transition:transform .15s}
.cvc-fab:hover{transform:translateY(-2px)}
.cvc-open .cvc-fab{transform:scale(.92)}
.cvc-panel{position:absolute;bottom:72px;inset-inline-end:0;width:min(380px,calc(100vw - 24px));height:min(580px,calc(100vh - 110px));background:#fff;
  border-radius:18px;box-shadow:0 20px 50px rgba(15,30,60,.22),0 0 0 1px rgba(15,30,60,.06);display:flex;flex-direction:column;overflow:hidden;
  animation:cvc-in .18s ease-out}
.cvc-panel[hidden]{display:none}
@keyframes cvc-in{from{opacity:0;transform:translateY(10px) scale(.98)}to{opacity:1;transform:none}}
.cvc-head{display:flex;align-items:center;gap:10px;padding:14px 14px 12px;background:linear-gradient(135deg,#1877f2,#4aa3ff);color:#fff}
.cvc-av{width:38px;height:38px;border-radius:12px;background:rgba(255,255,255,.2);display:flex;align-items:center;justify-content:center;flex:0 0 auto}
.cvc-ht{flex:1;min-width:0;display:flex;flex-direction:column}
.cvc-ht strong{font-size:15.5px}
.cvc-ht span{font-size:12.5px;opacity:.9;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cvc-icon{background:rgba(255,255,255,.16);border:0;color:#fff;width:32px;height:32px;border-radius:10px;cursor:pointer;font-size:15px}
.cvc-icon:hover{background:rgba(255,255,255,.28)}
.cvc-log{flex:1;overflow-y:auto;padding:14px;background:#f0f2f5;display:flex;flex-direction:column;gap:8px}
.cvc-msg{max-width:86%;padding:9px 12px;border-radius:16px;word-wrap:break-word;overflow-wrap:anywhere}
.cvc-a{background:#fff;align-self:flex-start;border-end-start-radius:6px;box-shadow:0 1px 2px rgba(0,0,0,.06)}
.cvc-u{background:#1877f2;color:#fff;align-self:flex-end;border-end-end-radius:6px;white-space:pre-wrap}
.cvc-a a{color:#1877f2;font-weight:600;text-decoration:none}
.cvc-typing{display:flex;gap:4px;padding:12px 14px}
.cvc-typing i{width:7px;height:7px;border-radius:50%;background:#8a8d91;animation:cvc-dot 1s infinite}
.cvc-typing i:nth-child(2){animation-delay:.15s}.cvc-typing i:nth-child(3){animation-delay:.3s}
@keyframes cvc-dot{0%,80%,100%{opacity:.3;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}
.cvc-chips{display:flex;flex-wrap:wrap;gap:6px;padding:0 12px 8px;background:#f0f2f5}
.cvc-chips:empty{display:none}
.cvc-chip{border:1px solid #cfe0fb;background:#fff;color:#1877f2;border-radius:999px;padding:6px 11px;font:inherit;font-size:13px;font-weight:600;cursor:pointer}
.cvc-chip:hover{background:#e7f0fe}
.cvc-humanbar{padding:6px 12px;background:#fff;border-top:1px solid #e4e6eb;text-align:center}
.cvc-humanbar[hidden]{display:none}
.cvc-human{background:none;border:0;color:#65676b;font:inherit;font-size:13px;font-weight:600;cursor:pointer;padding:4px 8px;border-radius:8px}
.cvc-human:hover{color:#1877f2;background:#e7f0fe}
.cvc-hl .cvc-human{color:#fff;background:#1877f2;padding:7px 14px}
.cvc-form{display:flex;gap:8px;align-items:flex-end;padding:10px 12px 12px;background:#fff}
.cvc-form[hidden]{display:none}
.cvc-form textarea{flex:1;resize:none;border:0;background:#f0f2f5;border-radius:14px;padding:10px 12px;font:inherit;max-height:120px;outline:none}
.cvc-form textarea:focus{box-shadow:0 0 0 2px #1877f2;background:#fff}
.cvc-send{width:42px;height:42px;border-radius:50%;border:0;background:#1877f2;color:#fff;cursor:pointer;flex:0 0 auto;display:flex;align-items:center;justify-content:center}
.cvc-send:disabled{opacity:.5}
[dir=rtl] .cvc-send svg{transform:scaleX(-1)}
.cvc-hform{padding:12px 14px;background:#fff;border-top:1px solid #e4e6eb;display:flex;flex-direction:column;gap:8px}
.cvc-hform[hidden]{display:none}
.cvc-hform p{margin:0;color:#65676b;font-size:13px}
.cvc-hform input,.cvc-hform textarea{border:1px solid #e4e6eb;background:#f5f6f7;border-radius:10px;padding:9px 11px;font:inherit;outline:none}
.cvc-hform input:focus,.cvc-hform textarea:focus{border-color:#1877f2;background:#fff}
.cvc-hrow{display:flex;justify-content:flex-end;gap:8px}
.cvc-primary{background:#1877f2;color:#fff;border:0;border-radius:10px;padding:9px 16px;font:inherit;font-weight:700;cursor:pointer}
.cvc-link{background:none;border:0;color:#65676b;font:inherit;cursor:pointer}
.cvc-chan{display:flex;flex-direction:column;gap:7px;max-width:92%}
.cvc-chan__t{font-weight:600;margin-bottom:2px}
.cvc-ch{display:flex;align-items:center;gap:9px;padding:9px 12px;border-radius:12px;font-weight:700;font-size:14px;text-decoration:none;border:0;cursor:pointer;font-family:inherit;text-align:start}
.cvc-a a.cvc-ch{color:#fff}
.cvc-ch--whatsapp{background:#25D366;color:#fff}
.cvc-ch--telegram{background:#229ED9;color:#fff}
.cvc-ch--form{background:#e7f0fe;color:#1877f2}
.cvc-ch:hover{filter:brightness(.95)}
@media (max-width:480px){.cvc{inset-inline-end:12px;bottom:12px}.cvc-panel{height:calc(100vh - 96px)}}
@media print{.cvc{display:none}}